Choose A Plan Right For You
Everything in Basic
Advanced Tracking Analytics
Advanced Lifestyle Analytics
Advanced Outcome Analytics
Access to Community (Forums)
Q/A with an Expert
Text & Video Messaging with Allies
Recovery-Specific Mindfulness Practices
Deeper Dives (Expert Input, Research Details, etc.)
Frequently Asked Questions
What does my basic subscription include?
You will be able to track your mood (and daily responses to that mood), lifestyle adjustments on a weekly level, and your overall well being on a monthly basis (hope, connectedness, etc.) - each of which provide some basic summary stats. You can also access a portion of the training (Week 1-2) - and progress in the gamified levels. Along with being able to participate in a “daily discussion,” you can access SOS anytime (for immediate support), and a place to journal thoughts and create your own Wellness Plan (gathering everything you personally feel will be helpful to reach deeper, more sustainable healing). You’ll also be able to explore our professional directory.
What are the advantages of upgrading to Lift Premium?
You will have access to all 12 weeks of the Lift training discussions, strategies and our full resource library - including upcoming webinars with experts in recovery. In addition to tracking basic stats for your daily responses to mood, you’ll be able to dive deeper into various correlations associated with patterns of good days and hard days. Deeper analysis will also be available for weekly lifestyle inventories and monthly surveys of depression, anxiety, connectedness and overall well-being. Any of this data can be shared with unlimited allies who you can give access - as well as send text and video messaging. The entire Lift community (forum) is also available to you as well. (A separate payment is involved for those wanting additional support through a coach or peer group).
How long does Lift take?
There is no set amount of time to move through Lift. The training can be explored in whatever time frame feels comfortable (with a 12-week pathway as one option). We encourage people to take whatever time they need - and not to rush or go too fast. Participation in the Daily Tracker, Weekly Lifestyle Inventories, webinars, forums, groups and in personalized coaching are open-ended – and can go as long as someone needs. Rather than a “program” to get done, think of Lift more like a spa or gym you can check in with anytime you need additional strength or support.
Is Lift a kind of therapy?
No, it is not. We’re careful to respect that line – and encourage people seeking therapeutic advice to connect with a counselor or other professional. That’s why we’ve worked hard to create and launch a new professional directory as well! Our aim is to offer high-quality education, based on the best available research, and technology – combined with opportunities to interact with others seeking this same deepening of healing. Many individuals who are working with a therapist use Lift as a complementary tool for their overall recovery efforts.
How can I know if Lift is right for me?
Try it out for yourself! One of the purposes of the free basic access is to give people a chance to experience Lift directly for themselves and see if it feels like a good fit. We respect that there are many other kinds of supports that can be very helpful. In fact, we mention many of them within Lift to encourage people to look around for anything that can be personally impactful in their own healing journey. We definitely want you to find the package of support that is right for you!
Will Lift be enough to lead me to more lasting healing from depression or anxiety
What it takes to reach more lasting healing is always unique for diverse individuals from different backgrounds. Although we’re committed to doing everything we can to help support, encourage, and guide you in that direction, we obviously do not have the power to “make the healing” happen in your own life (or even to know what you personally need to help that healing happen). That’s for you to find out! We're excited to be joining you on the path – whatever that looks like for you. Once again, rather than a “program” to complete, think of Lift more like a strengthening gym and supportive community for people with many different situations and needs.
Does Lift take a specific philosophical approach?
While our team brings together many different perspectives on this issue, we are united in our commitment to helping people find more lasting, sustainable healing from depression and anxiety. A good way to describe our collective approach is that we’re trying to bring together any perspective or strategy that might be helpful in sparking deeper and broader levels of healing. We offer these approaches as educators and peers in the healing journey.
Does Lift offer any support or training for family members?
There are specific resources within Lift for family members - aiming to help guide them in ways to support someone facing depression or anxiety. We’re also hopeful that the general Lift training may be helpful for family members to participate in as well.
What if I can’t afford Lift?
Basic access to Lift is free for everyone - all the time. The subscription cost for Lift Premium allows us to maintain and continually improve the app and platform. For those interested in Premium access, but unable to afford it, please let us know your situation so we can explore options! You can check out our financial aid page here.
Am I under a contract obligation with a Premium subscription or can I cancel at anytime?
You can cancel anytime. This is true for either your basic or premium subscription. There are no hidden fine print tricks here. You can cancel by logging into your account and going to billing page in your profile. If you cancel for any reason, coming back is easy. All you need to do is sign back into your account and either active your basic account or agree to pay for your premium access. And yes, your information will be just as you left it ready to start where you left off. Or you can start again if you need a refresher.
How does Lift ensure that my subscription is anonymous?
Lift does not, nor would not, share any user information – with industry standard data security protections in place. At sign-up, all we need connected to you personally is a working email address. You can use a pseudonym if you prefer. The username you create upon signing up also doesn’t have to identify you in any way and will be the only way the community can identify you. If you sign-up for a Lift group or coach, they will only know you by your custom username as well. Lastly, your bank statements will show charges from Impact Collective, LLC not Lift.
How do I get in touch with the Lift team?
Send us a note! We’re reachable at firstname.lastname@example.org. After logging in, you can also find us in the bottom left corner anytime you need. We look forward to hearing from you.