Your privacy is important to us. Lift is designed to be a self-directed and interactive learning experience that you can pursue anonymously in your home, office, or through your mobile device on the go. We are committed to maintaining confidentiality in every phase of our relationship with you as you seek more lasting freedom from anxiety and depression.

This privacy policy outlines the treatment of information collected by the Lift platform, the Lift app and associated communities (on the joinlift.com website or accessible through its app). Protecting your private information is top priority, with technology used on this site specifically designed to protect your right to privacy. Please understand, however, that whenever you voluntarily disclose personal information online this information cannot be made 100% secure and, in some cases, that information may be intercepted, collected and used by others. That being said, we follow very high, industry-standard practices of data security to protect your information.

By using the Lift platform, you consent to the data practices reviewed in this statement.


We collect two types of information (personal information and anonymous information) and we may use these sources of information to create a third type of information, aggregate information.

2.1 Personal information – Direct and indirect information that identifies a particular individual, such as the individual's name, gender, date of birth, email address, and telephone number. If you sign up for a Lift subscription or other services, such as Lift Coaching, we collect billing and credit card/debit information. This information is used to complete the purchase transaction. Lift may also collect in its surveys demographic information, such as your age, gender, household income, race, religion and sexual health information.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Lift's community forum (which is against our own forum guidelines and rules), this information may be collected and used by others.

2.2 Anonymous information – Information that does not directly or indirectly identify an individual. This includes automatically collected information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Lift website.

2.3 Aggregate information – Information about groups or categories of visitors, which cannot be used to identify an individual, such as a number of hits per page and traffic sources.

2.4 Aggregate information in connection with employer or affiliated organizations – Aggregate information regarding program progress not limited to: tracker information, weekly & monthly inventory results, log in count, sign up date etc. may be used anonymously in utilization reports for the user affiliated/sponsored organization.


Lift does not knowingly collect personally identifiable information from children under the age of thirteen. Children under 13 are not allowed on the website, even with parental permission.


Information is gathered through forms filled out when you apply to Lift , respond to a questionnaire or inventory, follow-up surveys, make a payment, fill out Daily Tracker info, fill out Wellness Plan strategies, Quick Questions, Action Follow-up Questions, or complete any other form on joinlift.com . When sharing thoughts on comment threads or through the journal, web forums, you are also sharing information.


Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Lift may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Lift pages, or register with the website (joinlift.com ) or services, a cookie helps Lift to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Lift website, the information you previously provided can be retrieved, so you can easily use the Lift features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lift services or websites you visit.


This Lift experience involves regular communication with you via email, automated reminders and other important feedback. We assure you that your email remains confidential and will never be used for any other purpose outside of Lift's own mission.

6.1 We collect aggregate information for internal and marketing use only; we do not sell or rent your personal information to any individual, organization, company, government entity, or the public.

6.2 We use the information you provide when conducting a transaction to complete that transaction only. We do not share this information with outside parties.

6.3 We use email addresses to:

6.3.1 Provide you with products and services you request

6.3.2 Present you with product and service offers

6.3.3 Share new educational material

6.3.4 Give you updates on the application

6.3.5 Gather input from you in order to optimize features and services (this is accomplished through surveys sent via email)

6.3.6 Provide you with tech support for your account at your request

6.4 We may also contact you via surveys to conduct research about your opinion of current services or to inform you of potential new services that may be offered.

6.5 We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Lift may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Lift's, and they are required to maintain the confidentiality of your information.

6.6 Personally identifiable information provided to us online will not be used in ways unrelated to purposes described above without the user having an opportunity to opt-out or otherwise prohibit such unrelated uses.


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Lift does not sell, rent or lease its customer lists to third parties. Lift will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lift or the site; (b) protect and defend the rights or property of Lift ; and, (c) act under exigent circumstances to protect the personal safety of users of Lift , or the public. In short, Lift reserves the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Lift , its users and the public.


As part of our educational mission, at our discretion, we may include third party links on our website. These third-party sites have separate and independent privacy policies. Lift encourages you to review the privacy statements of websites you choose to link to from joinlift.com so that you can understand how those websites collect, use and share your information.

Lift is not responsible for the privacy statements or other content on websites outside of the Lift website. Nor are we liable for the activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Securing the information that you share with us online is a top priority. In order to prevent unauthorized access to your information, we have implemented electronic, administrative, and physical security measures. Please be aware that, despite our best efforts, no security measures are impenetrable.

We do not use vulnerability scanning and/or scanning to PCI (Payment Card Industry) standards as we do not process financial transactions on this site. We use regular Malware Scanning.



Securing the information that you share with us online is a top priority. In order to prevent unauthorized access to your information, we have implemented electronic, administrative, and physical security measures. Please be aware that, despite our best efforts, no security measures are impenetrable.

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Lift is committed to the protection of children on the Internet. As such, it has integrated COPPA compliance features into its Lift products to protect the private information of children under the age of 13 years old. In particular, we do not specifically market to children under 13 - nor do we allow children under age 13 on the website. During the process of creating an account, a user is required to provide their age. If the child is determined to be under 13 years of age, Lift will not allow them to sign-up or collect or store any personally identifiable data.

To ensure the highest level of compliance Lift has consulted with legal experts to determine what features and functions were legally appropriate for adolescents (13 and over in the teen platform) and adults. To the best of our knowledge, Lift conforms to the regulations outlined in COPPA.


CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

11.1 Users can visit our site anonymously

11.2 Our final privacy policy will be linked to on our home page.

11.3 Our Privacy Policy link includes the word ‘Privacy,’ and can be easily found on the page specified above.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. Per this act, know that we collect your email address in order to:

12.1 Send information, respond to inquiries, and/or other requests or questions

12.2 Process orders and to send information and updates pertaining to orders

12.3 We may also send you additional information related to your product and/or service

12.4 Continue to send emails to our Lift users after the original signup has occurred

To be in accordance with CANSPAM we agree to the following:

12.5 NOT use false, or misleading subjects or email addresses

12.6 Identify any message that is advertising another feature or service in some reasonable way

12.7 Include the physical address of our business or site headquarters

12.8 Monitor third party email marketing services for compliance, if one is used.

12.9 Honor opt-out/unsubscribe requests quickly

12.1 Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Lift by clicking “unsubscribe” in the footers of emails that we send out.


Lift reserves the right to occasionally – and at any time – update this Statement of Privacy to reflect company and customer feedback. Privacy policy changes may be due to new technologies, industry practices, regulatory requirements or for other purposes. Lift encourages you to periodically review this Statement to be informed of how Lift is protecting your information. Consent will be obtained when required by applicable law.


Lift welcomes your questions or comments regarding this Privacy Policy. If you believe that Lift has not adhered to this policy – or if you have any questions or concerns regarding this policy, please write to info@joinlift.com.

Or you can send us a letter at:

Impact Collective LLC

1525 W 2960 S

Logan, Ut 84321

This policy was last modified on July 30, 2020.